RETURNS

You have 7 days from the date of delivery to lodge and return your order.

Full priced items (including items purchased with a 10% welcome discount) can be returned for either:

• Full refund (less duties & taxes for US customers)
• Credit note to the value of 110%
• Exchange

Returned items must be in their original condition with tags still intact. Items that have been worn, altered or washed, will not be accepted.

Please try on your BELSKI garments with care. Items with visible fake tan or makeup stains will not be accepted and will be sent back at your expense.

To lodge a return, please email us at: info@belski.com.au with your order number in the subject line.

Approved refunds will be issued to your original payment method, less the initial shipping cost and any duties and tariffs included in the initial price of your order (only applicable for US orders).

You will receive an email notification once your refund has been processed. Please allow up to five business days for the refunded amount to appear in your account, depending on your payment provider.

Please note, exchange requests are subject to product availability.

We offer exchanges on all new and unworn items, which will be dispatched once the original items have been received and processed by our team.

Approved exchanges are sent with complimentary standard delivery.

Credit notes are issued at 110% of the purchase value via a digital gift card. Store credit vouchers are valid for 3 years from the date of issue.

To exchange for store credit, please email us at info@belski.com.au with the subject line 'STORE CREDIT' and your order number.

International customers are responsible for the return shipping cost and for monitoring their parcel via their return tracking number.

BELSKI will not provide a return label.

Please note that BELSKI is not liable for any loss or damage that may occur to return parcels during transit.

In the unlikely event you receive an item that is deemed faulty, please email us at info@belski.com.au with the subject line 'FAULTY' and your order number.

Faulty products will be be assessed on a case-by-case basis and do not include general wear and tear.

You may request to cancel your order before it has been dispatched. Any order cancellations will incur a 10% fee of the total order value (including shipping) to cover administrative and processing costs.

If you need an urgent adjustment regarding size or colour choice, please contact us ASAP.

Duties and taxes are import charges enforced by local customs authorities at your parcel's destination country. For US customers, these charges are collected by BELSKI at checkout and are remitted directly to US customs.

For international orders to countries outside the US and NZ, customs fees are charged separately by the courier or customs authority upon arrival of the parcel in the destination country.

In either case, BELSKI does not retain any portion of these fees. They are paid in full to the relevant government authority.

If you return your order, any Duties & Taxes already paid or charged (whether collected by us at checkout or by customs on delivery) are non refundable, as these amounts cannot be recovered once remitted.

We recommend checking with your local customs authority before purchasing, as any applicable Duties & Taxes will remain non-refundable in the event of a return, regardless of how they were collected.